Community Services Agency is committed to helping communities through a variety of programs offering help and support. These programs include food distribution, emergency assistance, and help with energy bills, childcare, education, and helping improve self-reliance in families and individuals. (901) 222-4200
Memphis Inter-faith Association provides basic services to prevent homelessness, stabilize families, and encourage independence. (901) 527-0208
Shelby County 211 is an easy-to-remember number to call when you need non-emergency assistance or access to human services.
Achievement School District Academic Instructional Support provides academic support in collaboration with school-based content leads in Mathematics, Science, and English & Language Arts.
Bullying & Violence Prevention
Memphis Crisis Center-Call4Kids is a hotline where trained volunteers are ready to take calls about children and youth in trouble. What kind of trouble? Just about any kind. Every call is confidential. Even if you’re unsure whether something is wrong, make the call. Remember, every call is potentially lifesaving. (901) 274-7477.
PACER Bullying Prevention Center provides cyber-bullying prevention resources.
- What adults can do to help youth experiencing bullying
- What youth can do if they are experiencing bullying
Domestic/Dating Violence & Child Abuse Support Services
TN Child Abuse Hotline provides trained case managers who will guide Hotline callers through a series of questions. Callers do not have to know all the details of the abuse or neglect. The Hotline case managers use the information you provide to determine the severity of the situation and how best to intervene. 1-877-237-0004
TN Department of Children’s Services provides free online training to the public on how to report child abuse and neglect in Tennessee. It explains how the process works, plus policies, laws, and what reporters can expect. The training is used by many public entities such as schools, child care centers, and organizations that have some contact with children. Anyone can access the training. 1-877-542-2873
Memphis Child Advocacy Center offers therapy shown to reduce the negative long-term effect of trauma. (901) 276-2200
Family Safety Center is part of a network of local, statewide and national organizations working to end domestic violence. They work together to build a community where victims of domestic violence can survive and thrive. They provide assistance to the victims and help them navigate through the many services available to them. (901) 222-4400
Kindred Place (formerly Exchange Family Club) is a counseling and education center for families. Established in the early 1980s by local Exchange Clubs to provide in-home coaching for parents, Kindred Place offers a range of clinical services that support healthy family relationships, trauma resolution, and positive behavior. (901) 276-2200
YWCA Abused Women’s Services empowers domestic violence survivors to take control of their lives while offering them safety and the resources to ensure their self-sufficiency. (901) 278-2728
Substance/Drug Abuse Treatment
TN (Drug and Alcohol) Redline operates a 24/7 addiction treatment and recovery hotline that connects Tennessee residents with state-funded, addiction treatment, and recovery services. (800)889-9789
West TN Narcotics Anonymous is a nonprofit fellowship or society of men and women for whom drugs had become a major problem. They meet regularly to help each other stay clean. (901)276-LIVE
Synergy Treatment Centers provides an effective one-year program to individuals who have primary alcohol and drug and/or co-occurring problem and a desire to overcome their addiction. (901)333-2227
Memphis Recovery Centers provides compassionate treatment services for youth and adults suffering from substance addiction and co-occurring disorders, utilizing professional methods to improve spiritual, physical, emotional, social, and occupational well-being. (866)304-8254
Grace House for Women welcomes and offers support to women seeking treatment for their alcohol and substance use disorders, trauma, and co-occurring mental disorders. We, in collaboration with our many community partners, provide a full continuum of long-term residential treatment, outpatient treatment, and recovery support services. (901)722-8460
Homeless Support Services
Memphis Inter-Faith Association offers a 24-hour Hotline for Homeless Families that helps connect families with minor children in Memphis and Shelby County to shelter and other resources. (901)529-4545
Salvation Army provides various residential services: AutoZone Single Women’s Residencies a specifically designed residential assistance program for single women in Memphis and houses up to 20 individuals. With a capacity of 45, Renewal Place helps families to stabilize two generations of both addicted and drug-exposed individuals. Located at the Purdue Center of Hope, New Directions houses up to 17 families, women and children nightly, with a maximum stay of up to 2 years. (901)543-8586
Catholic Charities offers various veteran services: St. Sebastian Veteran Services serves Veterans, and their families, who are either homeless or at risk of homelessness. Genesis Homeless Services serves homeless individuals, including homeless Veterans who are ineligible for VA-sponsored programs. (901)722-4700
OUTMemphis provides navigation, peer-led social support groups, and LGBTQ+ affirming referrals for all demographics. They believe that access to holistic, affordable health resources is a human right.
Mental & Emotional Health Support
Alliance Healthcare Services is the largest comprehensive behavioral health provider in Shelby County. We offer outpatient, intensive outpatient, home-based, and community-based programs, including a continuum of crisis services to over 22,000 residents of Shelby County and the surrounding areas. (901) 369-1400
Case Management Inc. offers a full array of outpatient services to the mentally ill in the Memphis and Shelby County area. (901) 821-5600
Memphis Mental Health Institute is a medical group practice located in Memphis, TN that specializes in Psychiatry and Family Medicine. (901) 577-1800
National Alliance on Mental Illness is a grassroots, self-help organization dedicated to improving the quality of life for individuals with mental illness, their families, and communities. All NAMI Support Groups are free! (901) 652-0312
Lakeside Behavioral Health System allows each individual to gain the education and skills needed to manage their symptoms, problem solve, recognize life stressors, and cope effectively with their illness. (901) 377-4700
Delta Medical Center is a place of hope and healing for individuals and families whose lives have been disrupted by medical and behavioral health challenges. We work diligently to ensure that our hospital is a source of safety and security for each person who heals with us. (901) 881-1303
Crestwyn Behavioral Health is a state of the art acute mental health inpatient hospital where individuals can receive life-changing care for psychiatric and substance use disorders. At Crestwyn Behavioral Health hospital, patients have the opportunity to work in close collaboration with experienced professionals whose skills are equaled only by their compassion and dedication. (844) 284-4859
St. Francis Behavioral Health Services care for the residents of the Greater Memphis Area, and of the Mid-South. (901) 825-9226
Parkwood Behavioral Health offers a broad continuum of behavioral health services for adult adolescents and children. Their dedicated staff provides compassionate care to individuals, families, and communities of the Mid-south. (800) 477-3422
Tennessee Crisis number routes calls to a trained crisis counselor in your area, who will provide you support and guidance, and work to connect you with appropriate community supports. This service is free! (855)274-7471
National Suicide Prevention Lifeline provides 24/7, free and confidential support for people in distress, prevention, and crisis resources for you or your loved ones, and best practices for professionals. (800)273-8255
Tennessee Suicide Prevention Network is a statewide organization working tirelessly to eliminate the stigma of suicide. They offer different pieces of training specialized for businesses, schools, and organizations alike to detect warning and risk factors of suicide. These sessions are free and you have the autonomy to choose which one you think will best suit your audience.
The American Foundation for Suicide Prevention is a voluntary health organization that gives those affected by suicide a nationwide community empowered by research, education, and advocacy to take action against this leading cause of death. (901) 652-0312
Nutrition Services and Food Programs
Achievement School District Weekly Meal Distribution Starting September 3, families can visit their school every Thursday (9 a.m.-12 p.m. & 1 p.m.-5 p.m.) to get 7-day breakfast and lunch packs. Food items will be prepared in school cafeterias and safely distributed in a drive-thru pick-up line. Parents who cannot pick up on Thursdays may get their meals on Fridays (7 a.m.-9 a.m.)
Midsouth Food Bank Mobile Pantries is changing lives by eliminating hunger in the Mid-South. By providing food for families, children, and seniors, we impact their lives by solving one of the biggest struggles they face: getting enough nutritious food to eat to live a healthy life.
The Supplemental Nutrition Assistance Program (SNAP, formerly known as food stamps) provides nutritional assistance benefits to children and families, the elderly, the disabled, unemployed, and working families. SNAP helps supplement the monthly food budgets of families with low income to buy the food they need to maintain good health and allow them to direct more of their available income toward essential living expenses.
Youth Mentoring Programs
Big Brothers Big Sister Children (“Littles”) and their mentors (“Bigs”) meet one-to-one, for a minimum of four hours a month to do activities of their own choosing. It is not what they do together that is important, rather that they meet consistently and develop a bond. (901) 323-5440
Youth Villages is a private nonprofit organization dedicated to helping emotionally and behaviorally troubled children and their families live successfully. While they help children from birth to age 22, the majority of the children who receive services from Youth Villages are between 12 and 17. Children are placed with Youth Villages because of emotional and behavioral disorders, physical or sexual abuse, substance abuse or suicidal ideation or attempt. (901) 725-6911
Christ Community Health Services offers physical, mental, and spiritual healing, compassionate care, and the desire to meet the needs of the medically underserved of our community. Their strategy is to build health centers and relationships in communities that lack access to affordable healthcare.
Immunization Record Information supports preventive health efforts of Shelby County by promoting improved immunization coverage in the community thereby reducing the risk for vaccine-preventable diseases in all ages. Primary services include community outreach, education, perinatal hepatitis B case management, quality monitoring of childhood vaccine coverage, and serving as a resource, coordinator, and monitor for the federal Vaccines For Children (VFC) Program.
TN Health Department provides a copy of an individual’s immunization record in TennIIS. An immunization record lists all of an individual’s vaccinations recorded in TennIIS. It is not an Official TN Immunization Certificate. An Official TN Immunization Certificate must be submitted to childcare centers, preschools, or schools to satisfy attendance requirements for childcare through 12th grade.